Shipping

Thank you for choosing to shop at gooob. We want to make sure your shopping experience is convenient and enjoyable. Please review the information below regarding our shipping policies:

Shipping Destinations:
We currently offer shipping to select destinations. Please make sure you provide us with the correct shipping address at checkout to avoid any delays or delivery issues.

Shipping Methods and Timeframes:
We offer a variety of shipping options to meet your needs. Shipments take approximately 7 to 20 business days to arrive, as this may vary from one destination country/region to another due to factors beyond our control, such as customs clearance or unforeseen delays.

Order Processing Time:
After an order is placed, it usually takes us 1-2 business days to process and prepare the order for shipment. During peak seasons or promotional periods, processing times may be slightly longer. In such cases, we appreciate your patience.

Shipping Charges:
Shipping charges are based on the order amount, shipping method selected, and other factors. Applicable shipping charges will be displayed during the checkout process for you to review prior to completing your order.

Tracking and Notification:
Once your order has shipped, we will provide you with a tracking number and send you a shipment confirmation email. You may use this tracking number to monitor the progress of your shipment. In addition, we may periodically send you email notifications regarding the status of your order.

Tariffs:
Please note that customers in the countries of Brazil, Chile, and Norway may be subject to customs fees levied by the destination country/region. These charges are the responsibility of the buyer and are not included in the product or shipping costs. Customers with Brazilian or Chilean addresses should also include their tax ID number when filling out their address so that we can choose a faster shipping channel for your delivery.


If you have any questions about shipping or need further assistance, please contact our customer service team:

Email: support@gooob.com

Thank you for choosing our store. We appreciate your purchase and look forward to delivering your order to you in a timely manner.